BC.Game KYC verification: levels, documents and how long it takes

KYC means "know your customer": the casino confirms who you are with identity documents. BC.Game is reported to let you open an account and play without sending any ID. Its terms, as quoted by reviewers, then allow it to ask for identification at any time under clause 6 and to restrict service and payments until you have been verified.

So the practical answer is that you usually meet verification when something triggers it, not at sign-up. BC.Game's own help pages cannot be read without a browser, so the details here come from third-party reviews and are hedged where they differ.

Reviews describe a set of requests rather than a fixed ladder of levels. Depending on the case you may be asked for:

• Photo ID: a passport, driving licence or national ID card.
• Proof of address: a recent utility bill or bank statement.
• A selfie: often held next to the document.
• A verification call: reported in some cases.
• Source of funds: occasionally, for larger or unusual activity.

We found no published list of thresholds, so do not rely on a number you read elsewhere. The levels you see in your account settings are the authority.

Common triggers described by reviewers:

• A withdrawal that is large compared with your deposits, or the first withdrawal after a big win.
• Activity that looks automated or linked to another account.
• A deposit that looks irregular, or a payout address that changed shortly before cashing out.
• A bonus claim that the bonus-abuse rules (clause 13) cover, such as stalling rounds, hedged low-margin bets or depositing while free spins are active.
• A regulatory or anti-money-laundering review.

Because the terms allow a request at any time, a clean history does not guarantee you will never be asked.

1. Log in on a working address from our mirror list.
2. Open the verification section of your account settings, or follow the link in the support message asking for documents.
3. Photograph each document in good light on a flat surface, with all four corners and every line readable.
4. Take the selfie if requested, without filters.
5. Upload only inside the site. Never send documents to someone who contacted you first in a chat.
6. Wait for the result and watch your email and the site notifications.

Use the same name on the documents as on the account, and make sure the address document is recent.

BC.Game does not publish a committed review time that we could find. Reviewers describe answers ranging from a few hours to several days when a payout is under manual review, so plan for the slower end. A request for more documents restarts the wait.

Payouts held for review are covered on BC.Game withdrawal pending.

• Blurred or cropped photos, or glare hiding the numbers.
• Expired documents.
• A name or date of birth that differs from the account.
• An address proof that is too old or not in your name.
• A screenshot instead of a photo, or an edited image.
• A restricted country. BC.Game's terms exclude the United States, the United Kingdom and others, and the list in the terms is longer and changes.

Ordinary play and crypto deposits are reported to work without documents. The terms let BC.Game restrict service and payments while a verification is open, so a pending request can stop withdrawals and sometimes new activity. Finishing it quickly is the fix.

The operator is Twocent Technology Limited, a Belize company, and the licence quoted by reviewers is from the Anjouan Gaming Authority. The terms cap the operator's liability at EUR 100 (clause 7.8, as quoted), and beneficial ownership is not disclosed in sources we found. A Swedish prohibition order against the operator was reported in June 2026. That is a reason to share only what you are asked for and to keep balances modest. Our BC.Game review has the longer picture.